Just a reminder, students have 2 separate Sign in information for HISD and MCA
If you have issues with your MCA sign in contact Mr. Van Amstel or Miss Rodriguez HISD student accounts look like this: S123456789@online.houstonisd.org MCA accounts look like this: firstname.lastname@mtcarmelacademy.net |
If you need help setting up a HISD Connect/PowerSchool Account to check grades, contact the office (713)-643-2008 to set up an appointment to create an account.
*Some dates may be subject to change.
Please remember that the IT Service Desk is ready to assist with any questions your teams may have. We also have PowerSchool resources available to help answer How-To questions on scheduling or PowerTeacher Pro questions.
HISD IT Service and Support is here to help!
· Online Assistance is available 24/7 on the HISD Solution Center. You can find answers to FAQs, How-to guides and videos, etc.
· Need Password Reset? Go to HISD Access to reset your own password or reset your account.
· The Houston ISD IT Service Desk can be reached by:
o Phone: 713-892-SERV (7378)
o Web Portal: https://servicedesk.houstonisd.org
The Service Desk is open Monday through Friday from 6:30am until 5:00pm Central Time excluding Houston Independent School District approved holidays. After-hours support is available for emergencies and to report service outages only. Routine requests for services will be handled during the normal business hours.